I cannot create custom queue the filter and columns is grayed out ?

[Hendricko Maree]

The edit Queues is grayed out so i cannot do any custom Queues.

[Hendricko Maree · Accepted solution]

My Firewall was incorrectly configured.

[Mike Bowen]

Hi @Hendricko Maree 

I suspect you don't have the right permissions. In Jira Service Desk, under Project Settings, People, what roles do you have? (if you can't see Project Settings, then you need to speak to your administrator. 

-Mike

[Hendricko Maree]

Thanks Mike.

The problem was with my Firewall.

Hendricko