I am facing this error. Unauthorized: Could not find stored client data for jira:11084391. Is this c

[Umar Mukhtar]

I am facing this error. Unauthorized: Could not find stored client data for jira:11084391. after days my plugin stop working . I have to reinstall and deploy again?

any solution?

[Trudy Claspill]

Hello @Umar Mukhtar 

Welcome to the Atlassian community!

What are you trying to do when that error appears?

What plugin stopped working?

For how many days did it work?

Is this a plugin you got from the Atlassian Marketplace or something you built yourself?

[Umar Mukhtar]

I have deployed it in market place. I have created this plugin . it works fine for 3 weeks after 3 weeks it start giving this error. when we try to open app in Jira. even reinstalling also give same error after installing plugin . I have to redeploy my plugin in order to make it work.

[Umar Mukhtar]

here are configuration for production environment

 "production": {

        // PaaS like Heroku will provide HTTP port via environement variable.

        "port": "$PORT",

        // Use views/unauthorized.hbs for error page.

        "errorTemplate": true,

        // Public URL to production app.

        "localBaseUrl": "https://twjira.azurewebsites.net",

        "store": {

            // Don't use memory storage for production, otherwise

            // data in the storage will go away when the app server restarts.

            // Here, we use PostgreSQL:

            "type": "postgres",

            // PaaS like Heroku will provide DB connection URL through environment variable.

            "url": "$DATABASE_URL"

        },

        // The app can only be registered by the products on these domains:

        "whitelist": [

            "*.jira-dev.com",

            "*.atlassian.net",

            "*.atlassian.com",

            "*.jira.com"

        ]

    },

[Umar Mukhtar]

here is attached image . when I click on my installed plugin testworthy from marketplace .I get this error on clicking testworthy plugin tab

[Trudy Claspill]

Did you develop the app using Forge?

If so there is a Forge developer community that might be able to help:

https://community.developer.atlassian.com/c/forge/45

I am not an app developer, so unfortunately I don't have any additional advice.

[Nic Brough -Adaptavist-]

Welcome to the Atlassian Community!

Where are you seeing this error and what is the plugin doing?

[Umar Mukhtar]

I have deployed my plugin in jira market place. I install plugin from market place in my jira instance

it will work fine for 3 weeks . after 3 weeks I get this error. I have to redeploy my plugin in order to make it work.