I have read several times it should be possible to change the banner at the top of our sercie portal, created in Service Management Cloud.
However, I cannot find the exact steps (clicks) to where I should set / upload the wanted banner, can anyone tell me please?
With kind regards,
I suspect that is the case. If you have Jira admin permissions you can access the Admin website via the cog in upper right corner of the app next to you avatar.
ultimately you should see a customize screen like this and the banner option appears under the circled option.
Glad to help Raymond. One final thing to note that you may or may not be aware of, is that the banner is for the entire help center not a specific portal. So changing it will change it for all projects. Your admin may not wish to do this for obvious reasons.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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