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In Jira automation, how do I create a condition that will look for linked issues that have other linked issues?
Here’s the scenario. A bug ticket is reported in our support project (Project A). A bug issue is raised in the dev project (Project B) which is linked (either during or after creation) to the support ticket. When the issue is created in the dev project, if the issue meets certain conditions, another automation rule clones the issue to a publicly accessible project (Project C). I want to write a rule that will link the issue in Project C to the issue in Project A, but I’m not sure how to go about it.
Any help greatly appreciated.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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