How to view subtask as a task layout not separate card

[Borys Piasny]

Im administrating both Jira Service management and Jira Work management. 

Jira Work management. Has very interesting option to make subtask as a part of task - > how to make it look and function the same on Jira Service management.

JSM is making subtask as a separate card witch clutters the view

[Rudy Holtkamp · Accepted solution]

Hi @Borys Piasny , 

Can you be more specific?

JSM works with queues, not with boards, so where is the left screenshot taken?

[Borys Piasny]

Left side of he picture is JSM board, right side of the picture is JWM. You can make a custom canban board in JSM

In the list view has the same problem. The subtasks are nicely pinned under the task in JWM and stand alone task in JSM

[Rudy Holtkamp]

Ok, but the JSM Kanban board's location is another project and not the JSM project.

Anyway, it is just a JSW Kanban board, which behaves differently then a JWM board.

You can use Board settings > swimlanes to keep parent and children together. Like this:

Without swimlanes, it looks like this:

[Trudy Claspill]

@Borys Piasny 

The short answer is you can only get that expand/collapse subtasks functionality in a JWM project with the board that is natively created for it. That is not available for manually created Agile boards (boards that are based on Jira Software product functionality).

[Borys Piasny]

Thanks, this helps. 

Ill use swim lines then.

Its a shame Jira service does not have this basic option.