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How to update status in Portal screen?
Edited
I want to be able to change the status of the incidents from the following screens and I don't know how to do it or if this is possible:
The aim is to make this possible or not depending on the type of profile of the accessing user, but I don't know if this is possible.
1 answer
1 accepted
You can configure transitions in the workflow to be shown on the customer portal, Show a workflow transition in the portal:
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