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How to turn off the notification of ticket creation
Hi All,
I need to turn off the notification for creation of new issue.
I know there is an option to configure notification via personal settings but non of them allow to block info about new ticket.
Could you kindly help?
2 answers
2 accepted
To turn off the customer notification when the request is created, go to Project settings > Customer notifications and disable the Request created like this:
The solution @JM Perrot suggested will only turn off the internal notification, the notification scheme does not affect customer notifications in JSM.
Hello @Kinga Kubijk
If you need to turn off the creation notifications, you need to be Jira admin.
If it's the case, go to global settings -> Issues -> Notification scheme.
Here you will be able to turn off this notification.
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