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How to translate request headers in Service Desk

Daniel Fecko
Daniel Fecko
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Mar 28, 2023

Hello, 

I would like to ask if it is possible to translate request headers in Service Desk?

Thank you in advance.

header.PNG

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Mar 28, 2023

Hi @Daniel Fecko and welcome to the community,

You have to change your language preference to your specific language. If you do that, then:

changed language.png

 

To do that:

  • Go to your avatar > Profile
  • Edit Account Preferences > Change Language

After finishing reload your portal.

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Daniel Fecko
Daniel Fecko
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Mar 29, 2023

Hello @Alex Koxaras _Relational_

First of all thank you and secondly, I was able to find that however, as you can also see on top left corner, part of the page is actually translated but the headers are not. My desired language is Slovakian and it seems to be just partially translated. When I tried different languages e.g. French and Czech, they seem to be fully translated.

 

Thank you in advance, 

BR Daniel 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Mar 29, 2023

@Daniel Fecko you are indeed correct! To me this seems like a bug. Therefore one should report it here https://support.atlassian.com/contact/

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