A site admin for Jira is showing up as an admin on a Jira service desk project even though they were never manually added to the project.
When I look at their profile and view their project roles I see they are listed as an admin on the service desk project.
When I click the bottom "Edit project roles" the box is not checked for the admin on that project.
So even though when I click on the physical service desk project the person is not listed as an admin they are still getting notified about tickets created in service desk and are automatically added as a watcher to each issue.
@Paige Annunziato - hi Paige! Two things I'd check:
One more question for you Dave if you don't mind.
The same site admin was also automatically being added as a watcher for that service desk project. I believe that came from the 5.0 upgrade Jira had and I was able to help him change the watcher settings.
But something odd happened in addition to him automatically being added as a watcher on the ticket. When a service desk agent would go in and make comments on the ticket it wouldn't should the S.D.'s name as the person making these comments. It would show the site admin's name instead.
Any thoughts on why all the ticket updates would reflect in the site admin's name even though he didn't make any of the edits?
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