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How to show objects in Jira service management issue view

Srujan kumar
Srujan kumar
Contributor
July 5, 2022

We have created a object schema for asset configuration and we want to show those details in issue view screen. I have created a custom field with Insight template and associated it to all the screens. We could see the field in issue view screen but we cant fetch the objects . Below is the screen shot of that please check .Need your help that.

 

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Mayur Jadhav
Mayur Jadhav
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July 5, 2022

Hi @Srujan kumar ,

Hope you are doing good,

Hope you have added the fields on request type form,
Everything seem to be good except filter issue scope keep that one blank and check ?? \

it is working for us.

 

Cheers,
Mayur

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Srujan kumar
Srujan kumar
Contributor
July 5, 2022

@Mayur Jadhav , Just a couple of minutes before. I tried it, It is working now. BTW thanks for the response.

Appreciate it.

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