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How to set do not show other project from customer side

robin.zhang September 24, 2022

Hi team,

I've got several projects and different customers. I just want the "service deck customer" of project A cannot see other projects from the “help center”,they should only see their own project. How can I set it?

1 answer

3 votes
Brant Schroeder
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September 24, 2022

@robin.zhang 

This KB will help you out https://support.atlassian.com/jira-service-management-cloud/docs/change-project-customer-permissions/   

You need to set the project to Customers added to this service project only by agents and admins.  You will then need to add the customers to that project.

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