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How to separate Multiple email addresses in a multiline text field, to be use in send email aut

siviani_madrigal February 21, 2024

Hello, 

I have a multiline text field, where users add multiple email address, I have already test separate by space and semicolon but the email address cannot be recognized as separate for example if I try to add those email into the Request Participants field by an automation. Would like to find a method to separate those emails addresses, so I can either add those emails to the field Request participants or be able to send an email to multiple emails address via the automation.

If only one email address is added to the custom field text multiline it works, I can create the automation to send an email to a single email, and also can add the single email to the Request Participants via automation by using the smart value {{issue.customfield_####}}. But when there are more than one value (in this case email address) even those emails are separate by semicolon and a space, it is not working.

Will appreciate if you can help me finding a solution on this.

Thanks!!

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