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How to send an email to a certain user when a field on the form equals a certain value?


I have a user that would like to get notification emails when the field on the Jira form called "Components" equals CRM.  So if it does equal CRM, then send email to user.


How can I achieve this?  Thank you in advance.

2 answers

0 votes
Alex Koxaras _Relational_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 10, 2023

Hi @Kevin Jicha 

On the form you create you have to associate your field with the jira field (CMR). On the image below I have chosen the field Impact.



And then add the automation like the one below (replace the field impact with yours):


0 votes
Murat Seven
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Nov 10, 2023

Hi @Kevin Jicha  and thanks for your question.


You can prepare an automation like the one below for this purpose;


Screen Shot 2023-11-11 at 12.14.58 AM.pngScreen Shot 2023-11-11 at 12.15.03 AM.png

Hope this helps. If the issue is resolved, you can vote and accepted for this comment.



Murat Seven

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