How to send a simple custom email from Jira

[Claudio]

Hi,

I'm a real novice with Jira, but somehow i cannot find a way to send a non automated email from an Issue.
I just need a button where i can prepare a custom email for a custom recipient, and then send it when I deem necessary.

Thank you

[Tomislav Tobijas _Koios_]

Hi @Claudio Cossu ,

From what you've asked, I believe you could use Jira automation to send some custom emails from specific issues to custom recipients.

For example, you can construct something like the following:

• Trigger: Manual trigger from issue
• Action: Send email

You can, of course, add conditions and other actions if necessary.

For 'pulling' data from current or other issues, you can use smart values to get information such as issue key, issue summary, etc.

Once you enable your rule, you can navigate to issue, click Actions > *rule name and the created automation will do the rest and send an email.

Hope this helps.

Cheers,
Tom