How to retrieve user profile information via automation

[Richard Scholtes]

I know the title sounds very similar to this one: 

Solved: Retrieving User Profile info via Jira Cloud Automa... (atlassian.com)

Unfortunately this example was very specific and I didn't find all the information I needed to reproduce this for my needs. So I'd like to make this one a more general approach to the technique behind it. Can someone please explain me - and everyone that stumbles upon the question afterwards - what happens in the steps of the automation and what information needs to be filled in the web requests to achieve the data transfer from the Atlassian User profile to a custom field in a JSM issue.

Thanks a lot!

[Vijay Dadi]

Hello @Richard Scholtes ,

Have you tried making a web request call to the jira user table which gives you all the details about the user profile.

/rest/api/3/user/search?query='user@example.com'

All the attributes can be access via smart values {{response.body.value}}. 

Hope this helps!

Vijay

[Richard Scholtes]

and how exactly would a web request call like that look in automation?