There are demo-customers in my project that I somehow can not remove. Even when creating a new project, I can not get rid of them. The customer I created, I can delete.
Example-customer: Alana Hansen(email@example.com)
Would be great if you could help me!
Welcome to the Atlassian Community!
The demo customers are accounts created with the Demo project for testing purposes and the project can be deleted after testing.
Customer accounts must be deleted directly in the User management menu.
Please, go to the Cog icon > User management > Jira Service Management and delete the account.
Please, take your time to test and let us know how it goes.
thanks but somehow I did not find a button what you had and the link is not working.
I just found the solution: go to https://admin.atlassian.com/ --> Products --> left sidebar under Sites and products click on your site --> when the page loaded again on the left sidebar under the Jira SM click Portal customers. And here I could delete them. I do not know how they struck but it might help @Alessandro Trinca Arnould
Thank you for reaching out to the Community!
In order to delete customer accounts, it’s necessary to be a site administrator.
If you have this permission, you need to go to Cog icon > User management.
Click on Jira Service Management on the left side and then search for the customer you need to delete and delete the account.
If you are a site administrator and can’t find the list of customers, it might be due to the new organization view. With this said, replace the org id on the URL below to access the customer list:
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