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How to push the values from Text type field to Label type field in JSM?

shivani shirguppi May 16, 2024

How to push the values from Text type field to Label type field in JSM?

"Campaign Name" is my text field.

"Generate Campaign Name" is my Label type field.

I want to copy all the values from Campaign Name to Generate Campaign Name in list form.

 

How can we do this automation.

1 answer

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Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 16, 2024

Hi @shivani shirguppi This will only work for value that have no spaces as labels don't support values with spaces.

You could create an automation rule like:

When: Values changes for Campaign Name

Then: Edit issue fields Generate Campaign name

with smart value {{issue.Campaign Name.value}}

shivani shirguppi May 16, 2024

@Dave Mathijs  I have created as you have suggested but no action is performing.

Screenshot 2024-05-17 114129.pngScreenshot 2024-05-17 114119.png

Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2024

Have you changed the value of the field Campaign Name for an issue? What is the value you entered?

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