How to pull SLA success rate ( for past years)

Somnath Raveenthiran
Contributor
March 8, 2023

Hi,

Currently able to pull reports for only one year, which is from 09/03/2022 to 08/03/2023

Need data for 2022 & 2021

Is it possible?Screenshot 2023-03-08 105036.jpg

2 answers

0 votes
Alex Koxaras _Relational_
Community Leader
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March 10, 2023

Hi @Somnath Raveenthiran 

I don't think that this is possible. Not out of the box at least. Did you search the marketplace for an app?

0 votes
Somnath Raveenthiran
Contributor
March 9, 2023

Any solutions?

Kateryna_v_SaaSJet_
Atlassian Partner
March 10, 2023

Hi @Somnath Raveenthiran 

I suggest you try the SLA Time and Report for Jira add-on. The app allows receiving reports of 4 types (Grid table and charts: Met vs Exceeded, per Assignee, Pie Chart) without limits for the date range filter.1-SLA-Time-and-Report-add-on-chart-report.png

2-SLA-Time-and-Report-add-on-grid-table-report.png

You can try its 30-day trial, and if you need any clarification, feel free to ask. My team developed the add-on, so I will gladly provide further assistance.

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