How to prevent Opsgenie from creating an alert once a JSM Incident has been assigned

[jeffrey.wee]

Is there a way to prevent Opsgenie from creating an alert once I have set an assignee on the Incident ticket I have in my JSM? 

I don't want to have my lower severity incident tickets in JSM to have an alerts in Opsgenie.  

[jeffrey.wee · Accepted solution]

Found the settings under the Incident Management. 

[Gretchen Wilds]

When I disabled it. I tested and it still alerts

[Andrew Culver]

What was the setting? Were you able to disable responder alerts when an issue is assigned but keep other responder alerts enabled?

[Lan Dang _Tyme_]

@Andrew Culver you can refer in this page: https://confluence.atlassian.com/jirakb/jsm-opsgenie-how-to-disable-opsgenie-responder-alerts-1236603146.html

[Martin Boehme]

But I want to have Responder Alerts enabled. I just want to add those manually (or using Automation) and I don't need Assignees to be alerted.

I mean, sometimes they assign themselves. In that case, they don't need so receive dedicated alerts because they already know their own issue.

[Jake Good]

Martin, were you ever able to find a solution for this problem?