How to hide portals or have them separate

Salvador Asensio Martinez September 9, 2024

Hello,

I would like to know if it's possible to hide or remove the panels that are displayed on the home screen of the Help Center. Specifically, I am aiming to create two separate Help Centers rather than having both options displayed on the same screen, as shown in the current setup.

Could you please provide guidance on how to achieve this or if there is any configuration that allows for separate Help Centers?

Thank you for your assistance.

Best regards,
Salvador.

 

Imagen de WhatsApp 2024-09-09 a las 11.42.30_10d87f84.jpg

2 answers

1 accepted

3 votes
Answer accepted
Rishabh Jhawar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 9, 2024

Hello @Salvador Asensio Martinez,

 

Welcome to the community!

You can certainly create and manage multiple help centers on your site. Ref to the screenshot below:

 

jira temp 0.png

 

Note: You will need to upgrade to Jira Service Management Premium to create and manage multiple help centers on your site.


Regards,

Rishabh

0 votes
Jerrold - Empyra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 9, 2024

Hi @Salvador Asensio Martinez 

You can create Two help center in the portal 

hc1.PNG

https://support.atlassian.com/jira-service-management-cloud/docs/create-and-manage-help-centers/ 

The steps have been provided in the above link 

 

Regarding the Planes we can hide them from the portal page layouts option 

hc2.PNGhc3.PNGhc4.PNG

Please refer the below link for the steps on how to hide portals from the help center  from https://support.atlassian.com/jira-service-management-cloud/docs/hide-portals-from-your-help-center/

Thank you.

 

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events