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Hello, could you please advise me on resolving a seemingly simple yet elusive task for which I am unable to find a solution? I have a project in Jira Service Management, and I want tasks on the board to be grouped within an Epic, if such an Epic exists. Essentially, I want them to appear as subtasks of one overarching Epic. How can this be accomplished? Thank you.
Hi @Dmitry Aleshkovskiy, if you don't use swimlanes already you might try to base swimlanes on Epics. Try this:
Now your board should be grupped by Epics.
if you want this for visualization / reporting purposes, you could try these two gadgets offered by our Great Gadgets app.
Wallboard Gadget - This gadget can display a board contents, grouping the items by epics
Work Break Down (WBS) Gadget - this gadget displays the issues from a filter by their hierarchy in form of Epics > Stories, Tasks > SubTasks along with their status, thus giving you a quick overview over the epics and their content.
Please note that this app offers many other gadgets that you will find useful. See the articles from our blog, to make an idea. I can be a great asset for your team or company.
Can you show some details of your configuration?
As I'm reading your issue, you use JSM and you don't have Jira Software?
JSM now offers a kanban like board option, but this can have swimlanes.
If you do have Jira software, you can have a kanban board with your JSM issue on the board, but where are the epic you want to have them under, in a Jira software project?
If this is the case, you would need to create automation rules to update your JSM issues with a edit action that edit the Epic Link field (this field also needs to be on the JSM issues screen(s) used.
But they can't appear as sub-task, as they have their own issue type.
Is this anywhere near your current setup and this will require some extensive configuration.
Or am I off topic?