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How to get notification from JSM on Teams

Krzysztof Matlak
Krzysztof Matlak
Contributor
April 8, 2024

Hello, 

I have question about how to connect JSM with shared channel on MS Teams. 
I need to get notification if new issue created on JSM project. 

I don't know actually if i should use webhook or something?

I created Automation:
If Issue Created - Then Send Message on channel, but nothing is happened. 

Can someone help me with it? 

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Krzysztof Matlak
Krzysztof Matlak
Contributor
April 9, 2024

I found the solution. 
I just create a normal automation with "Send a message to Teams". 
And my biggest problem was to create a webhook. 

How to do it you can find here: https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook?tabs=newteams%2Cdotnet


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Susan Waldrip
Susan Waldrip
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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August 19, 2024

Hi @Krzysztof Matlak , thanks for following up to post the solution, I've beenlooking for the same and will try this!

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