Hi folks,
For Onboarding HR created in their Service project "HR" an issue via a form. So far so good
Whenever the Form in "HR" is transmitted, an automation rule in "HR" is fired and creates some email notifications and creates a task within the "IT" Service project. This works as well.
Within the same automation rule in "HR" I would then like to add a Form in the newly created "IT" task. How can I do this within the "HR" Automatiuon rule ? I failed to get the issue.key for the newly created "IT" issue.
What I don't want is to do another automation within the "IT" project (like: Whenever a newly created issue is here, add form ..."
Any help on this one ?
greetings & thanx in advance
Tom
Hi,
I solved this by my self:
I need to create a new Branchwithin automation, and apply the "HR" Rule so all other projects, where I create a task.
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