How to format KB articles for the Widget?
Sascha
Contributor
Hi all, I've created a few KB articles and activated the widget to provide users with access to them via our app. I've managed to make articles visible to anyone and they do appear in the list of suggested articles when searching for terms. The problem is that one I select an article to read it, the formatting is hot garbage in the widget and there's not even a way to "open in new tab". How can I fix this?
Small update: For some reason the widget uses an Experimental API that returns an article stripped of all formatting instead of returning the "normal" article.
Widget
Same article within the portal
