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How to find oldest ticket and post it on Slack

Michał Margula
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August 29, 2024

Hi,

I am trying to implement "Ticket of the Day" solution, where we find oldest ticket and post it on Slack for somebody to pick up. I tried Jira Automation, but it doesn't allow me to limit number of tickets posted from JQL query.

Another thing is that I want to particular ticket to be shown only once, so I would need to tag it somehow so it never pops up again. 

While I think I know how to do it via API I am currently still looking for solution that would be only in Jira itself.

Thanks!

M.

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