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How to filter tickets in a specific queue using JQL

Shreya Parekh
Shreya Parekh January 4, 2021

I want to create a dashboard that can show show tickets in a specific queue, for that I would need to create a filter using JQL, but I am not able to find a way filter the tickets by the queue. Please advice. 

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Artur Moura
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2021

Hi @Shreya Parekh 

I believe the best approach is to get the filter from the queue you want and use the JQL to find the tickets.

You can edit the queue you want and select the "Advanced" link near the filter, then will show up the JQL to find tickets on that queue. 

Please let us know your thoughts.

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Dirk Ronsmans
Dirk Ronsmans
Community Leader
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January 4, 2021

Hi @Shreya Parekh ,

The Queue itself is indeed not a JQL parameter. Easiest would be to use the same JQL as the definition of the queue.

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Shreya Parekh
Shreya Parekh January 4, 2021

Thanks ! It worked 

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