Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to do Jira mail automation to one email for several projects?

DE- Operations Hub
DE- Operations Hub
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
July 9, 2024

I want to receive incoming mails to only one email but I have several projects running. When automating mails to create issues automatically it can't be done. how to resolve it?

Answer
Watch
Like Be the first to like this
138 views

1 answer

3 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
July 9, 2024

Hi @DE- Operations Hub , in JSM requests by email are done with a dedicated email per project. You cannot use a single email across multiple projects. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events