Hi team,
I have service request workflow to received the approval from a group. One approval is mandatory in the workflow. Here how do I display the actual approver name in the filter. I want to display only the person who has approved it not all the group of approvers.
Thanks,
Satheesh
There's no field that captures the actual approver/denier as far as I know. As JQL needs a field to visualise this, for it to be included in a filter, the recommended approach is below.
Note: To create this, you'll need to be a Product/Jira Admin.
First, create a custom field for this data to live within (assuming this is a Company-managed Project):
If you intend to do the last bullet point regarding multiple screens - let us know if you need further help setting this up!
Or if this is a Team-managed Project, let us know as the instructions do differ for creating the field.
Next, create an Automation rule for the relevant Project:
This will then populate the field with the user who activates the rule - i.e the Approver/Denier!
You could then refer to the field via a Filter Query - like any other field :)
Let us know if this works for you, or if you need any further instructions!
Ste
Thanks Stephen. This was helpful.
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Welcome to the Community!!
Straight forward there is no way to display only single user who has approved the request unless you go to approvers option and see it
Create a Custom field, Create an Automation to copy the username whenever the Issues approval has triggered, and place it on the screen
Let me know if you have any queries
Thanks,
Pramodh
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