How to display the Organization name of a customer without setting "Organizations" field?

Mike Herman June 17, 2024

Hello,

I would like to create a dashboard, and for each issue, I would like to display the name of the Organization that the Reporter belongs to.  I realize I can click each individual ticket to see the Organization details, but I want the information displayed on the dashboard.

It appears if I set the "Organizations" field, the issue is shared with the Organization, which is not the behavior I want.  Rather, I want to display the name of the Organization that the reporter belongs to on my Dashboard, without automatically sharing the issue with the entire organization.

Is this possible?

Thank you.

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