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How to display Multiple Initiator Name in the mail?

Haroon Rasheed April 28, 2022

Hi Community,

 I have got Open->Assigned->Deployed. In this Transition, Open->Assigned will be done by one initiator and Assigned->Deployed will be done by another.

How to get both the Initiator Name in the Mail

If i entered {{initiator.displayName}} then last initiator name only appearing i need both the names. How to get this done? 

1 answer

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Sam Bartolome
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April 29, 2022

Hi @Haroon Rasheed ,

You can use a custom field (multi user picker) to add both users (initiators) and then use those to populate accordingly from the user picker

Haroon Rasheed April 29, 2022

Hi @Sam Bartolome ,

 Thanks for your response, Once it is deployed I just set to send a mail to the reporter and management in that mail i need to add the open->assigned initiator and assigned->deployed initiator. Is that possible? 

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