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How to disable the customer portal that opens tickets?

Larissa Akemi
Larissa Akemi November 12, 2020

We would like to disable the customer portal that opens tickets, customers open tickets through our platform now and we no longer want this option.

 

 

 

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Jack Brickey
Jack Brickey
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November 12, 2020

While you can’t turn it off, if you keep all request types hidden then no issues could be created from the portal even if anyon was able to find it. 

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Larissa Akemi
Larissa Akemi November 13, 2020

Thank you for your attention! Can we turn off at all?

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