How to delete tickets in a project

Adam Gillogly September 5, 2018

Hello, Is there a quick and easy way how to delete all the tickets in our project as well as if possible to reset ticket numbers back to 0

 

Thanks

2 answers

1 accepted

0 votes
Answer accepted
Adam Gillogly September 5, 2018
Yogesh Mude
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 5, 2018

HI @Adam Gillogly

Welcome to the Community!

If you want to delete all the issues/tickets from the project then yes you can do it using Bulk option but you must need to have bulk change global permission. If you don't have then please contact Jira Administrator.

For resetting the ticket number we will suggest you note down all the configuration of the project and delete the project from the instance and re-create it again with the same key.

For more details please have a look at the below previous answers.

https://community.atlassian.com/t5/Jira-questions/Reset-the-Issue-Sequence-to-0-in-Jira-4-4-5/qaq-p/382755

https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-reset-the-issue-key-number/qaq-p/440609

0 votes
Adam Gillogly September 6, 2018

Hi Yogesh. Thanks for that. I am a full JIRA admin. I did some searching and couldn't see an option for Bulk. Could you please guide me where it is. Thanks

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events