i want to create automation based on the answered on the form.
example
location ?
- option 1
- option 2
i want to create automation which auto assign the resolver group , if user select option 1 it will automatically send to the assigned technician and if user select option 2 it will automatically send to the different assigned technician.
how to call the form field on the automation and also how to call the answer in automation
like :
form 1 = option 1
Hi @RAMCEL MAGNAYE , welcome to the community. I would use the "IF or ELSE: Add conditions options"
if I'm understanding your scenario correctly it would look something like this
i think i know it but i dont have knowledge on getting the Question ID on Jira similar to this {{issue.properties."proforma.forms.i1".state.answers.AAA.choices}} smart value of form
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Try using this "Issue fields condition", your custom fields should be available from the picker there.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Christopher Yen my form is not reflecting on issue fields condition beside my form have multiple questions and condition
for example i want to call value of my form on automation :
form 1, question 5 answer is equals to option 1
like this , thanks for the help
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.