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How to create attribute mapping if destination attribute is of type user

Evert Morren Atlas Admin May 25, 2023

I want to create an attribute mapping to import data in Jira Assets. This works for all attributes, but the attribute "user' with type user doesn't work. Do I need to configure something in the AOL field?

1 answer

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Suzi Firth
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May 25, 2023

Hi @Evert Morren Atlas Admin 

You need to use the QM: or Assignee ID to set the "User" attribute when doing an import in Jira.

  1. Go to Atlassian Administration portal
  2. Select your site
  3. Go to Products
  4. Under Sites and Products, select your site
  5. Select Portal Customers
  6. Click Export Customers
  7. Find users QM.

To find the Assignee ID, In the same section select Directory. Click on the User.

In the URL bar, after /users/ this is the assignee's ID.

 

I then do a VLookup in excel to translate all the User's email addresses to QM ID and then use that in the User's attribute field to upload.

Suzi

Evert Morren Atlas Admin May 26, 2023

Dear Suzi, 

Thanks for your reply, I have made an export and have the following:

QM.jpg

I have a user e.morren@zoa.ngo. Do I need to translate only zoa.ngo with the code behind qm: or the whole name?

Suzi Firth
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May 26, 2023

The whole name.

So John.Doe@zoa.ngo will have their own unique QM string. Use the entire QM String in your user column in your upload sheet.

Capture.JPG

Then travis.barker@zoa.ngo will have their own unique QM string. Again match that against his user column in your upload sheet and so on.

Evert Morren Atlas Admin June 1, 2023

Dear Suzi, in the export I have only certain users (portal-only-customers), not all users? How can i made a export of all users?

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