How to create a dashboard based on two jira projects (one Service / one Software)

[n0216209]

Hi Community! 

I'm attempting to create a single dashboard that will contain info from both our "service desk" (incoming requests from internal customers)  along with our "project jira" (contains official project work).  I was hoping to there was support documentation somewhere someone could point me to that may be helpful. 

Thanks- 

Steve O. 

[Dexter de Vera · Accepted solution]

Hi @n0216209 ,

Yes you can add both project on your dashboard.

This are some of documentation you may check  how to use dashboard and sample dashboard templates.

work with dashboards in jira cloud 

explore dashboard templates 

[n0216209]

Thanks for the info!!!!!

[John Funk · Accepted solution]

Hi @n0216209 

Dashboards are simply a collection of individual gadgets. Each gadget can be based on a project or a filter. So you can mix and match whatever projects you want. It think there is a 20 gadget limit for a dashboard in Cloud. 

[Danut M _StonikByte_]

Hi @n0216209,

The answer to your question highly depends on what you want to track in these dashboards. So a few more details would be helpful.

Anyway, with our Great Gadgets app you can create powerful dashboards for both type of projects JSM and Software. Have a look over these articles from the Community, as they might be of great help for you:

• An effective dashboard for Service Desk and Customer Support teams in Jira Service Management

• 8 gadgets for a powerful Scrum dashboard in Jira

• Building a powerful Kanban dashboard in Jira with Great Gadgets app

• How to track scaled-agile (SAFe) projects in Jira with Great Gadgets app

 If you have any questions, please contact support@stonikbyte.com.

Hope this helps.

Danut.