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How to connect customers using Chinese mail to JSM I opened

SBT_HelpDesk June 24, 2021
Hello, I'm currently conducting an ITO through JSM, and I'm also receiving inquiries. But I'm trying to create a project for a Chinese customer. I created a project and added the customer's email to the project. (The email address is from China.) But the invitation email does not go to the customer, what should I do?

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