Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to configure the locked system field "Category"?


I am working in a Cloud Team-Managed project and when looking at the List of issues, I see that I can Filter by several fields.  Specifically I am interested in the Category field, as a way of grouping my issues. 

For instance, I was thinking of having Categories for "Holiday Campaign" and "Conference Tasks", etc. rather than using Labels because this Category field seemed more durable.


list filter for category.jpg


However, it looks like this Category field is LOCKED, like a system field, and I can't configure it.  I can't add anything to it.

category field locked.jpg


I have several other Category fields (insight objects, custom field suite, etc.) but I think this particular field is a SYSTEM field that I didn't create.  But I want to use!  

Can anyone help me understand this field and how to configure it so that I can create issue categories for my TeamManaged projects?  I think this would be really helpful for our teams/departments to categorize and organize their issues.

Thank you kindly.

5 answers

1 accepted

0 votes
Answer accepted

No response on this so I'm resolving it.

I have the same question, for company-based project on JWM. Thanks for any advice !

I have the same issue and have not been able to find any documentation for how to manage the values for this field.

Please fix this issue asap

I would love to hear an answer to this as well. It seems strange to have a system field that can't have any options configured in it.

I have the same exact question but for company-managed projects using Jira Work Management templates (specifically the Month-end close template)

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events