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How to change connected queues for Teams chat?

Nicholas Marsden
Nicholas Marsden January 5, 2023

For the Teams chat function (Assist/Halp), we are trying to test for our JSM project. However, when we installed the app, it connected automatically to a "Default queue" which lives in the Halp app. I cannot find a way to connect it to our existing JSM project instead.

How do I reset the Assist app so I can restart the install process?

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Stephen Wright _Elabor8_
Stephen Wright _Elabor8_
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January 7, 2023

Hi @Nicholas Marsden 

Is this in relation to Atlassian ChatOps?

If yes, have you followed the instructions on this help page? -  https://support.atlassian.com/jira-service-management-cloud/docs/connect-microsoft-teams-to-your-service-project/

Ste

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