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Hi, I created a Triggers Jira Management Service app and it auto-publish comment on different action on the issue.
It work but the "user" name on comment isn't great. How to modify this ?
Welcome to the community. For the comment (user) in question (I assume you are still using your custom APIs codes that generated the comment) - Which account it is using when you are running your codes.
Typically, the authentication user in the APIs custom program will always be the comment author. Unless "xxxntest-jira-triggers_app" is a third party API integration that you are using. If so, then you should contact the vendor for technical support on their API app.
It is my understanding APIs for comments will not allow one to impersonate another user when adding the comment against the issues.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team