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How to catpure the form's user in JSM?

Gena Welk
Contributor
April 17, 2023

I have created a form in Jira Service Management that creates an issue in a project for use by licensed users only.

I want to capture the licensed user (a team member) who is entering the form, but I don't want to depend on that person entering their name. I am using the Field Type "Single User", but apparently there are customer names listed there, too.  I don't want someone to accidentally choose the "customer" version of themself.

The person filling out the form should be logged in when filling out the form and I just want to capture who it is.

How do I do this?

Screenshot 2023-04-17 095729.jpg

Screenshot 2023-04-17 095311.jpg

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