How to backup and restore deleted or existing assets schemas/objects?

Oto Machaladze
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June 9, 2023

If you accidentally delete the assets object schema, or you just want to revert some changes or backup an older version of the schema, currently there is no native functionality to do this.

Our newly updated plugin Insight Assets Backup & Migration is the only way to do daily backups of the asset object schemas.

The addon has the functionality to schedule automated backups using the cron expression. Set up assets backup with the user-friendly interface in a few clicks and enjoy your asset management with no fear of losing any data.

Here is a step-by-step instruction to install the application, schedule schema backups, and restore the backed-up schemas to the desired environment.

  1. Log into your Jira instance.

  2. Click the Apps dropdown and choose Find new apps.

  3. Search for Insight Assets Backup & Migration and click on the app title and install it.

  4. After clicking Assets Backup & Migration, if it is the first time when the app is accessed, you will be walked through the initial Setup process.1.pngfill all mandatory fields and click the save and continue button.

  5. The next step is to choose the desired database. You can use the Vendor’s secured database or your local database.2.png

  6. When the backup database is chosen, you will see the Current Connection information and can Sync the existing schemas by clicking Sync and Continue button.

  7. After the sync is completed, you will be navigated to the main screen. You will see Synced Schemas where you will be able to see all assets object schemas existing in your instance.3.png

  8. In the list of schemas, you can manually back up specific schemas, or schedule backup using cron expression. To add a cron expression, click three dots for the specific schema and click schedule backup, write a desired cron expression, turn on the backup toggle, and save.4.png

  9. To restore backed-up assets object schema, click on the restore for the specific schema

  10. After clicking the restore button, choose the desired backup for the schema and click select. After selecting the backup, choose desired destination instance or object schema and fill in all mandatory fields, after that click on Restore.

  11. After the restore is completed, you can see the schema in the Assets.

Here you can see the full documentation for the application.

Insight Assets Backup & Migration has the ability to migrate object schema from the data center or server instance to the destination cloud instance. For more details, view the article https://community.atlassian.com/t5/Jira-Service-Management/How-can-Assets-be-migrated-from-Jira-Data-Center-to-Cloud-or/m-p/2382324#M3782

If you have more questions or suggestions feel free to contact Twinit support.

19 answers

2 votes
Peter Nent
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December 18, 2024

We need a backup & Restore of all Jira Assets (Cloud) incl. all the relations-objects and the attachments (of an asset, such as Word or PDF document). Please instruct how to accomplish this and how to automate this? Please clarify !

Thanks & best regards, Peter

2 votes
Phillip Goffin March 18, 2024

Attachment backup is available now.  I'm testing it currently

Assets Attachments Backup & Migration | Atlassian Marketplace

 

1 vote
Gia Jgarkava _Twinit_
Contributor
December 19, 2024

Hi Peter.

Thanks for your comment.

Yes, you can backup and restore the Assets data (including references between object types or schemas, global configuration, history, etc.) with the app. You can read the detailed instructions on the app documentation: Insight Assets Backup & Migration - documentation.

The enable attachments backup and restore on cloud, you need to install Assets Attachments Backup & Migration on the same cloud instance and the attachments migration will be enabled in the app: Backup and Restore of object Attachments - Insight Assets Backup & Migration.

Also, you can schedule a demo call and our team will make sure to comprehensively demonstrate the app features: Calendly.

Best regards,

Gia

1 vote
Gia Jgarkava _Twinit_
Contributor
March 19, 2024

Hello Jesper.

We are currently working on adding this feature to the Cloud app. After the feature is released, it will be possible not only to restore the Assets backup from DC to Cloud, but also to the same or another DC instance. At this point, the Cloud app is used for managing all the backups, including DC and Cloud instances. We plan to add this feature in the nearest days and will update you as soon as a new version of the app is released.

Best regards,

Gia

1 vote
Gia Jgarkava _Twinit_
Contributor
March 4, 2024

Hello Crystal.

Thanks for your interest in our app. At this point, it is only possible to migrate the Assets from DC to Cloud (including the deleted objects, if they were backed up initially). However, we are currently working on the feature of restoring the Asset objects also in Data Center. The ETA for this feature is one month.

I will update you as soon as this feature is released.

If you have further questions, please don't hesitate to contact us here or by raising a request via our Service Desk.

Best regards.

Gia

1 vote
Oto Machaladze
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September 8, 2023

Reach out to our newly released feature for the application which includes restoring objects in issues!

Here is the article about:

https://community.atlassian.com/t5/Jira-discussions/How-can-objects-be-restored-in-issues-after-the-Asset-catalog-is/m-p/2469939#M20989

1 vote
Nino Enukidze
Contributor
July 2, 2023

Hello @Phillip Goffin 

 

The add-on creates new objects with the new object IDs, but the application will also create a new attribute itself: ORIGINAL_KEY where the data of the original object will be stored.

Screenshot 2023-06-30 175229.png

Also, you can choose whether you want to migrate the original object history.

 

Best Regards,

Twinit Team

0 votes
Jesper Halden
Contributor
December 18, 2024

Asset backup to Cloud is not an option!

We need backup into other asset schema inside on-prem DC solution or local folder/filestorage/other or event to other on-prem Jira solution.

 

 

0 votes
Gia Jgarkava _Twinit_
Contributor
December 3, 2024

Hi @Jesper Halden 

Thanks for your reply.

At the moment we don't have near plans to develop a backup solution that will solely work on the Data Center, without involving a cloud app. The feature of the DC backup was implemented upon request as an extension of our migration cloud app. I understand you don't have plans to use Atlassian Cloud for your business, however in this case cloud can be used as a backup tool only.

Best regards,

Gia

0 votes
Jesper Halden
Contributor
November 26, 2024

We dont use Atlassian cloud at all and have no plans to either. But you say is available in Cloud app only is hopeless for us?...please advice

0 votes
Gia Jgarkava _Twinit_
Contributor
November 26, 2024

Hi @Crystal Rouse and @Jesper Halden.

Thanks for your patience with this request and sorry for the delay in updating this thread.

Yes, the feature is already added to the app and now you can restore/migrate the Assets and the related data from Cloud or DC/Server to the Data Center. You can see the details on the following documentation page: Restore & Migration Guide - Insight Assets Backup & Migration. Please note that the restore/migration process is managed from the Cloud app.

If you have questions or need assistance with the app, please don't hesitate to contact us via email or by raising a request via our Service Desk.

Best regards.

Gia

0 votes
Jesper Halden
Contributor
November 18, 2024

Any updates ?

 

0 votes
Jesper Halden
Contributor
November 18, 2024

We are not on Cloud and have no plans whatsoever.... we need this for data center

0 votes
Jesper Halden
Contributor
March 18, 2024

....and if on DataCenter? 

0 votes
Crystal Rouse
Contributor
February 29, 2024

Do you have a version of this that will work with Data Center?

0 votes
Gia Jgarkava _Twinit_
Contributor
December 3, 2023

Hello Peter,

I'm Gia, Portfolio Manager from Twinit.

Though it is not part of the standard offer, we can discuss a custom solution for storing attachments. Please write to us on the Service Desk to discuss your needs, and we will provide a customized solution for you.

Best regards,

Gia

0 votes
Peter Nent
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November 29, 2023

Will making a backup from Jira Assets also backup the attachments (of an asset), such as Word or PDF document. ? This is the make-or-brake for us and thus very important to know: please clarify !

Thanks & best regards, Peter

0 votes
Phillip Goffin September 13, 2023

Thanks I'll give that a read!

0 votes
Phillip Goffin June 29, 2023

Hi Oto, Please could you tell me whether the restore creates new objects with new IDs (key) or is the original ID left intact? Thx Phill

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