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How to automatically set due date of a subtask based on parent ticket?

MURUGESH S October 24, 2023

requirement example :

when =issue created

condition = request type =off boarding

action =create subtask ( here i need to change the due date automatically in created subtask based on employee end date ( plus week days )


due date.jpg

1 answer

0 votes
Valerie Knapp
Community Leader
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October 24, 2023

Hi @MURUGESH S , thanks for your question.

Please review an example automation rule for how to set the date -

Jira automation template library | Atlassian

image.png

Observe here that you need to point at one date, so in this case, now / today and then perform the operation of adding or subtracting days -

Jira smart values - conditional logic | Cloud automation Cloud | Atlassian Support

Jira smart values - date and time | Cloud automation Cloud | Atlassian Support

Please check out this documentation and see if it helps you. I also recommend having an action to stamp the value you want to populate in this field, of the Due date, into the log so you can test and see what results are returned.

I hope this helps.

Cheers

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