Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to automatically assign client to each service desk ticket for SaaS B2B

Igor L
Igor L
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 14, 2023

Hi there, hope you are well.
I have an SaaS B2B product and use Jira Servise Desk for help center.
I have multiple customers(organisations) with multiple users for each customer.
I allow them to create new issues on the customer portal.
But I don't know how to sort the issues by customer organisations automatically.
I'm pretty sure it's quire common scenario.
Thank you in advance

Answer
Watch
Like Be the first to like this
173 views

1 answer

0 votes
Igor L
Igor L
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
November 28, 2023

Anybody? 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events