How to automatically assign an issue right when it is created?

[Emil Khairov]

Hello,

I am trying to set an assignee right at the "Create" Transition of an issue. 

I've tried traditional post-functions in the workflow, as well as ScriptRunner features. However, I am unable to reach my goal.

I am able to update the Summary field at the "Create" transition but non of my attempts work for the Assignee field.

[Emil Khairov · Accepted solution]

I've actually managed to do this.

The issue was in the way I was trying to access the assignee field. Apparently, it goes deeper and looks similar to this:

assignee{

...

accountId: "someID"

...

}

So, I had to use the following script of the ScriptRunner to achieve my goal:

def issueKey = issue.key
def newAssignee = 'Insert User ID here' // it is important to insert user ID.

def result = put("/rest/api/2/issue/${issueKey}")
        .header('Content-Type', 'application/json')
        .body([
                fields: [
                        assignee: [accountId: newAssignee
                        ],
                ]
        ])
        .asString()

[Mayur Jadhav]

Hello @Emil Khairov ,

I hope you are doing well!!

You can use automation rule in order to assign the issue automatically at the time of issue creation.

You may please have a look at https://www.atlassian.com/software/jira/automation-template-library/auto-assign 

and 

For more information how to configure and how it works you can have a look at YouTube video - https://youtu.be/_BZeN8VO2fA 

Regards,
Mayur

[Emil Khairov]

Hello @Mayur Jadhav , 

I am trying not to go heavy on automation and broaden my knowledge in deeper aspects of workflow and generally, Jira management. 

However, thank you for the suggestion, I appreciate it!

[Dan Breyen]

Another option is if you use Components, you can assign someone to each component and when that component is selected, they can be assigned to the issue when it's created.