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How to automatically Notification On in Help Center

Hi Atlassian,

I would like to ask if how to turn on automatically the "Notification On" in Help Center(Customer Portal).  I need this from "Notification ON" automatically not "Notification OFF". So the Customer can received the email notification in any happened to the ticket.

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Jack Community Leader Jun 04, 2021

If you’re asking about customer notifications where they will receive an email if the ticket is created or commented on then that is all managed under project settings, customer notifications. Note that is for CMP not TMP projects. 

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