I am currently working on Jira service management automation :
Transitioning from pending Support to Pending customer.
so the situation is if the internal worker comments on the comment section it should be in pending support but shouldn't transition to pending customer.
When the customer comment on the comment section it should move from pending customer to pending support
The error and workflow is added in the below:
could you please help me out.
Hi everyone - in case you haven’t heard, we’re hosting the show of the century on November 10th: High Velocity: ITSM World Tour. This virtual, concert-themed experience...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events