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Is it possible to create an automation from an email that is forwarding emails to the default jira email.
For instance I send and email to email@example.com and that email forwards to my Jira Service management default email and creates a ticket with the proper user as the reporter from the forwarded email.
I need to be able to grab the forwarding email “firstname.lastname@example.org” so I can automate off it.
I looked at the raw email that was received from Jira and the email@example.com is in the “To” section of the raw email.
Is there a JQL or JSON that can use in the automation that can pull that data so I can automate off it?