Hi, we are using JSM to communicate with customers and support via email.
Problem sending messages with embedded content (* .JPG, * .doc, doesn't matter) Clients receive attachments stored on JIRA servers: .atlassian.net / servicedesk / customershim / secure / attachment / 11538 / ....... To view the attachment, the client needs to register on the project portal, but this is bad, how to bypass the registration requirement, tell me? Just download the files that we will send by email.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
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