How to assign the tickets who are online in the organization based on the shift timings?

[Suresh K]

Hello Team,

How can we Auto assign the tickets to those who are online in the organization based on the shift timings.(it should not be assigned to the offline member).

**Online-people who have logged in Jira and active in shift timings

**Offline-people who have not logged into Jira any shift timing

How can we achieve this?

Any suggestions will be helpful.

Thanks,

[Murat Seven]

Hi @Suresh K and thanks for your question.

As per my knowledge, there is not easy way to do this.

Maybe this link can be help. 

Best,

Murat Seven