How to assign issue to a group or assignee and send an email notification when ticket is created ?
Hi,
This is my workaround so I could assign an issue to a group. Note that was done on a server instance, I don't think it is possible on the Cloud:
I find that it also help to know that the issue "belongs" to a specific group AND it shows that no-one has start working on it 'cause it is still assign to the group
Note: I want to mention that all the people in the distribution list have an active JIRA licence. It was done to workaround the non group in JIRA
You don't assign issues to groups. You assign them to individuals specifically to users defined in your Jira instance. Notifications will be sent to the Assignee when the issue is assigned if you have the notification scheme to do so under project settings > notifications.
Now if your specific requirements are different please provide more details on your goals. Also please let me know if you are using TMP or CMP projects.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.